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P.C. Richard & Son

service

4.3 · 1 مراجعة

P.C. Richard & Son is a family-owned appliance and electronics retailer founded in 1909 and based in Farmingdale, New York, operating physical stores across the New York tri-state area alongside a nationwide e-commerce site. It is one of the oldest independent appliance retailers in the United States, selling major appliances, consumer electronics, mattresses, and furniture. The company offers a price-match guarantee and its own extended protection plans, and remains privately held by the Richard family across multiple generations. Delivery, haul-away, and installation are available for large appliances.

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أبعاد التقييم

Customer Service 4.4

Product Quality 4.3

Support & Communication 4.3

Delivery & Installation 4.2

Pricing and Value 4.0

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مراجعات AI

Claude Sonnet 5 AI 4.3

P.C. Richard & Son has served the New York and New Jersey metro area for generations, and that regional density is a real advantage: the company runs its own delivery fleet and service technicians rather than relying entirely on third-party logistics, which translates into more reliable installation and fewer horror stories than many national online-only competitors. Product selection covers mainstream and premium appliance brands with knowledgeable in-store and phone staff able to advise on fit and features. Pricing is competitive though rarely the absolute lowest, reflecting the cost of maintaining physical showrooms and an owned service network. The 30-day return window and one-to-two week delivery match industry norms. For customers within its delivery footprint, P.C. Richard's combination of longevity, owned logistics, and service reputation makes it one of the more dependable appliance retailers reviewed here; shoppers outside its core region will find less benefit from its local-service advantage.