Gazelle is an online marketplace for certified pre-owned electronics, founded in 2006 and headquartered in Boston, Massachusetts. The company specializes in buying, refurbishing, and reselling used smartphones, tablets, laptops, and smartwatches. Gazelle has processed millions of devices since its founding and has become one of the most recognized names in the certified pre-owned electronics market in the United States.
Gazelle's business model centers on its certified refurbishment process. All devices purchased from Gazelle undergo a rigorous 30-point inspection covering functionality, cosmetic condition, and battery health. Devices are graded into condition tiers (Excellent, Good, Fair) with transparent descriptions of what each grade means. Every certified pre-owned device comes with a 30-day return policy and a limited warranty, providing buyers with confidence in their purchase.
The platform also operates a robust trade-in program, allowing consumers to sell their used devices to Gazelle for cash or store credit. Gazelle provides instant online quotes, free shipping for trade-ins, and prompt payment via check, PayPal, or Amazon gift card. The company's ecoATM kiosks, found in malls and retail locations nationwide, offer instant cash for used devices, making Gazelle one of the most accessible electronics buyback services in the country.