Zara is a Spanish fast fashion retailer founded in 1975 by Amancio Ortega and Rosalia Mera in Arteixo, Galicia, Spain. Zara is the flagship brand of Inditex, one of the world's largest fashion groups, which is publicly traded on the Madrid Stock Exchange. Inditex reported revenue of approximately 35.9 billion EUR in fiscal year 2023, with Zara accounting for the majority of group sales.
Zara is known for its fast-fashion business model, which enables the company to design, produce, and deliver new styles to stores within weeks. The brand offers clothing, shoes, accessories, and home products for women, men, and children. Zara operates approximately 1,850 stores in 96 markets and sells online in most of those markets. The company's design teams monitor fashion trends and produce new items continuously throughout the season.
Zara.com offers free shipping on orders above a minimum threshold, which varies by market. Standard delivery typically takes 2-5 business days. Returns are accepted within 30 days of purchase and can be processed in-store for free or via mail for a small fee in most markets. Zara also offers a click-and-collect service for free in-store pickup.
Zara has invested in sustainability through its Join Life program, which uses more sustainable materials and production processes. The company has committed to using 100% sustainable fabrics in its collections by 2025 and to achieving net zero emissions by 2040. Zara's ability to rapidly respond to fashion trends while maintaining a global supply chain has made it one of the most influential retailers in the fashion industry.